Continuous capacity building and motivation of Anganwadi Workers (AWW)

The report highlights the efforts by SNEHA to enhance the capacity and motivation of Anganwadi Workers (AWWs) under the Integrated Child Development Services (ICDS). Recognizing the absence of systematic training plans, SNEHA implemented a structured approach to build the technical and soft skills of AWW staff. This included training on topics like nutrition, immunization, time management, and effective home visits. The participatory training methodology integrated theory, games, and mock sessions to ensure better engagement and application of knowledge.

A Training of Trainers (ToT) program was conducted for ICDS Supervisors, equipping them with skills to cascade the training to Sevikas. Both residential and non-residential training sessions were organized, fostering skills like communication, feedback, and supervision. Post-training handholding by SNEHA staff ensured that the skills learned were effectively integrated into routine work, leading to improved motivation and confidence among participants.

An empirical study assessing motivation levels of AWWs revealed a significant improvement across constructs such as intrinsic and extrinsic motivation, job satisfaction, and resource availability. The consistent increase in mean motivation scores between two survey phases highlighted the program's impact. Despite challenges like rescheduling due to unforeseen circumstances, the program successfully strengthened the skills and morale of AWWs.

The initiative emphasizes the importance of blending knowledge and skill-building in capacity-building programs. Regular handholding and observation, coupled with participatory training methods, proved critical for sustaining engagement and enhancing performance. This approach demonstrates a scalable model for empowering frontline health workers in community development programs.